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Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company Cover

Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company

Naše gospodarstvo/Our economy
Volume 63 (2017): Issue 4 (December 2017)
By: Mirjana Pejić Bach,  Vesna Bosilj Vukšić and  Dalia Suša Vugec  
Open Access
|Dec 2017

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DOI: https://doi.org/10.1515/ngoe-2017-0021 | Journal eISSN: 2385-8052 | Journal ISSN: 0547-3101
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Language: English
Page range: 29 - 39
Submitted on: Jun 1, 2017
|
Accepted on: Aug 1, 2017
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Published on: Dec 27, 2017
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
business process management,
theory of reasoned action,
individual’s resistance,
insurance company,
change management,
Croatia
Related subjects:
Business and economics,
Political economics,
Economic policy,
Business management,
Management, organization, corporate governance,
Mathematics and statistics for economists,
Statistics

© 2017 Mirjana Pejić Bach, Vesna Bosilj Vukšić, Dalia Suša Vugec, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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