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Perceived justice and recovery satisfaction: the moderating role of customer-perceived quality

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Open Access
|Sep 2015

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DOI: https://doi.org/10.1515/mmcks-2015-0011 | Journal eISSN: 2069-8887 | Journal ISSN: 1842-0206
Language: English
Page range: 132 - 147
Published on: Sep 1, 2015
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2015 Subhash Jha, M.S. Balaji, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.