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Methodology for Analysis and Evaluation of the Effectiveness of Using Outsourcing Services in the Bulgarian Armed Forces Cover

Methodology for Analysis and Evaluation of the Effectiveness of Using Outsourcing Services in the Bulgarian Armed Forces

By: Nikolay Stefanov and  Ilian Lilov  
Open Access
|Jul 2018

References

  1. [1] Bulgarian Standard БДС EN ISO 9001:2015 “Quality Control Systems”. Requirements.
  2. [2] Glushkov, P. Food Supply and Nutrition in the Bulgarian Army. Land Forces Academy Review, Vol. XXII, No 4(88), 2017, pages 213-21910.1515/raft-2017-0028
  3. [3] Glushkov, P. Use of Linear Optimisation Model in Defining the New Standards for the Preparation of Food for Servicemen in Preparation for Participation in Peacekeeping Operations. The 23rd International Conference Knowledge-Based Organization, Volume XXIII No 2, pages 65-70.10.1515/kbo-2017-0089
  4. [4] Glushkov, P. A Study of Nutrition and the Nutritional Status of Servicemen, Assessed on the Basis of Anthropometric Indicators. The 23rd International Conference Knowledge-Based Organization, Volume XXIII No 2, pages 298-302.10.1515/kbo-2017-0131
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  8. [8] Mudie, P. and Pirrie A., “Services Marketing Management”, Butterworth- Heinemann, 2006, p. 6.
  9. [9] Nichev, N. “Theoretical Foundations of Military Logistics - Organisation of Logistic Support”, Vasil Levski National Military University, Veliko Tarnovo, 2011, pp. 19-21.
  10. [10] Nichev, N. “Risk Management in the Decision Making Process Concerning the Use of Outsourcing Services in the Bulgarian Armed Forces’, International Conference Knowledge-Based Organization, Vol. XXIII, No 1, 2017, Nicolae Balcescu Land Forces Academy Publishing House, Sibiu, Romania, pages: 405-410, ISSN 1843-682X, ISBN 978-973-153-273-8.10.1515/kbo-2017-0067
  11. [11] Winter, F. and Thomas, H. “Can Customers Be Segmented on The Basis of Their Customer Service Quality Expectations”, The Journal of Market Segmentation, Industrial Marketing Management, Vol.9, 1980, pp. 201-3.10.1016/0019-8501(80)90003-6
Language: English
Page range: 351 - 356
Published on: Jul 26, 2018
Published by: Nicolae Balcescu Land Forces Academy
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2018 Nikolay Stefanov, Ilian Lilov, published by Nicolae Balcescu Land Forces Academy
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.