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The impact of other customers and gender on consumer complaint behaviour in the Ecuadorian restaurant setting Cover

The impact of other customers and gender on consumer complaint behaviour in the Ecuadorian restaurant setting

Open Access
|May 2016

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DOI: https://doi.org/10.1515/ejthr-2016-0003 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
Language: English
Page range: 21 - 29
Submitted on: Jun 25, 2015
Accepted on: Oct 5, 2015
Published on: May 26, 2016
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year

© 2016 Alei (Aileen) Fan, Hubert B. Van Hoof, Sandra Pesantez Loyola, Sebastián Calle Lituma, Marlene Jaramillo Granda, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.