Customer delight: perception of hotel spa consumers
Authors
Anabela Elias-Almeida
Polytechnic Institute of Leiria (IPL), School of Tourism and Maritime Technology (ESTM), Portugal
Francisco Javier Miranda
University of Extremadura, Faculty of Economics and Business Management, Spain
Paulo Almeida
Polytechnic Institute of Leiria (IPL), School of Tourism and Maritime Technology (ESTM), Peniche, Portugal
Language: English
Page range: 13 - 20
Submitted on: Oct 20, 2014
Accepted on: Feb 22, 2015
Published on: May 26, 2016
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Related subjects:
© 2016 Anabela Elias-Almeida, Francisco Javier Miranda, Paulo Almeida, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.