ISO 9001 standard in the development of customer satisfaction in the public sector of Bosnia and Herzegovina
By: Dino Kakeš and Senad Fazlović
References
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DOI: https://doi.org/10.1515/crebss-2016-0008 | Journal eISSN: 2459-5616
Language: English
Page range: 39 - 52
Submitted on: May 15, 2016
Accepted on: Aug 25, 2016
Published on: Oct 15, 2016
Published by: Sciendo
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
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© 2016 Dino Kakeš, Senad Fazlović, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.