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Evaluation of Service Quality in Brewery Using Importance-Performance Analysis Cover

Evaluation of Service Quality in Brewery Using Importance-Performance Analysis

Acta Technologica Agriculturae
Volume 19 (2016): Issue 1 (March 2016)
By:  and    
Open Access
|Mar 2016
Authors

Authors

Manuela Ingaldi

manuela@gazeta.pl

Katarína Lestyánszka Škůrková

DOI: https://doi.org/10.1515/ata-2016-0005 | Journal eISSN: 1338-5267 | Journal ISSN: 1335-2555
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Language: English
Page range: 24 - 28
Published on: Mar 16, 2016
Published by: Slovak University of Agriculture in Nitra
In partnership with: Paradigm Publishing Services
Keywords:
quality,
service,
restaurant,
importance-performance map,
improvement
Related subjects:
Engineering,
Introductions and overviews,
Engineering, other

© 2016 Manuela Ingaldi, Katarína Lestyánszka Škůrková, published by Slovak University of Agriculture in Nitra
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Volume 19 (2016): Issue 1 (March 2016)
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