Abstract
Research institutes face a chance to take the lead in the system of commercialization of the effects of R&D. For the purpose it is necessary to strengthen their position in the market i.a. by reorganizing structures and focusing on quality management. A multi-faceted approach to the problem of quality in the activities of research institutes based on an analysis of stakeholders and products, led to the idea of creating a platform for quality management - an entity bringing together 3 sections:
1) Section of Quality Management Systems,
2) Section of Scientific Information,
3) Section of Cooperation with the Customer.
The choice of these areas, according to the author, corresponds to the specific activities of research institutes and emphasizes the need to improve and ensure the quality of the (often depreciated) area.