Quality assurance of decision-making in conversations between professionals and non-professionals: identifying the presence of deliberative principles

Anne Dorthe Tveit; Liv Tveit Walseth

doi:10.1080/15017419.2011.574832

Quality assurance of decision-making in conversations between professionals and non-professionals: identifying the presence of deliberative principles

Scandinavian Journal of Disability Research

Volume 14 (2012): Issue 3

By: Anne Dorthe Tveit and Liv Tveit Walseth

Open Access

|Aug 2012

Abstract

The ideal of dialogue is at stake in professional conversations. The aim of this study is to develop an instrument that makes it possible to compare principles of deliberation with what actually takes place in professional conversations. The developed instrument is tested on one patient's conversation with his doctor about lifestyle changes, and meetings where pupils with learning disabilities and their parents discuss further schooling with school representatives. Although in need of refinement, the conclusion is that the instrument provides meaningful insight into how much each participant contributes to the decision-making process and behaves during the conversation.

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Articles in this issue

DOI: https://doi.org/10.1080/15017419.2011.574832 | Journal eISSN: 1745-3011

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Language: English

Page range: 232 - 253

Submitted on: Mar 9, 2010

Accepted on: Nov 25, 2010

Published on: Aug 3, 2012

Published by: Stockholm University Press

In partnership with: Paradigm Publishing Services

Keywords:

decision-making,

doctor-patient communication,

teacher-parent communication,

instrument,

deliberation,

professional conversations,

quality assurance

© 2012 Anne Dorthe Tveit, Liv Tveit Walseth, published by Stockholm University Press
This work is licensed under the Creative Commons Attribution 4.0 License.

Volume 14 (2012): Issue 3