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Guidelines: The do’s, don’ts and don’t knows of direct observation of clinical skills in medical education Cover

Guidelines: The do’s, don’ts and don’t knows of direct observation of clinical skills in medical education

Open Access
|Sep 2017

Figures & Tables

Table 1

Criteria for strength of recommendation

Strong

A large and consistent body of evidence

Moderate

Solid empirical evidence from one or more papers plus consensus of the authors

Tentative

Limited empirical evidence plus the consensus of the authors

Table 2

Summary of guidelines for direct observation of clinical skills for individual clinical supervisors

Strength of recommendation

Do’s

1.

Do observe authentic clinical work in actual clinical encounters

Strong

2.

Do prepare the learner prior to observation by discussing goals and setting expectations including the consequences and outcomes of the assessment

Strong

3.

Do cultivate learners’ skills in self-regulated learning

Moderate

4.

Do assess important clinical skills via direct observation rather than using proxy information

Strong

5.

Do observe without interrupting the encounter

Tentative

6.

Do recognize that cognitive bias, impression formation and implicit bias can influence inferences drawn during observation

Strong

7.

Do provide feedback after observation focusing on observable behaviours

Strong

8.

Do observe longitudinally to facilitate learners’ integration of feedback

Moderate

9.

Do recognize that many learners resist direct observation and be prepared with strategies to try to overcome their hesitation

Strong

Don’ts

10.

Don’t limit feedback to quantitative ratings

Moderate

11.

Don’t give feedback in front of the patient without seeking permission from and preparing both the learner and the patient

Tentative

Don’t Knows

12.

What is the impact of cognitive load during direct observation and what are approaches to mitigate it?

13.

What is the optimal duration for direct observation of different clinical skills?

Table 3

Summary of guidelines for direct observation of clinical skills for educators/educational leaders

Strength of recommendation

Do’s

14.

Do select observers based on their relevant clinical skills and expertise

Strong

15.

Do use an assessment tool with existing validity evidence, when possible, rather than creating a new tool for direct observation

Strong

16.

Do train observers how to conduct direct observation, adopt a shared mental model and common standards for assessment, and provide feedback

Moderate

17.

Do ensure direct observation that aligns with program objectives and competencies (e. g. milestones)

Tentative

18.

Do establish a culture that invites learners to practice authentically and welcome feedback

Moderate

19.

Do pay attention to system factors that enable or inhibit direct observation

Moderate

Don’ts

20.

Don’t assume that selecting the right tool for direct observation obviates the need for rater training

Moderate

21.

Don’t put the responsibility solely on the learner to ask for direct observation

Moderate

22.

Don’t underestimate faculty tension between being both a teacher and assessor

Tentative

23.

Don’t make all direct observations high-stakes; this will interfere with the learning culture around direct observation

Moderate

24.

When using direct observation for high-stakes summative decisions, don’t base decisions on too few direct observations by too few raters over too short a time and don’t rely on direct observation data alone

Strong

Don’t Knows

25.

How do programs motivate learners to ask to be observed without undermining learners’ values of independence and efficiency?

26.

How can specialties expand the focus of direct observation to important aspects of clinical practice valued by patients?

27.

How can programs change a high-stakes, infrequent direct observation assessment culture to a low-stakes, formative, learner-centred culture?

28.

What, if any, benefits are there to developing a small number of core faculty as ‘master educators’ who conduct direct observations?

29.

Are entrustment-based scales the best available approach to achieve construct aligned scales, particularly for non-procedurally based specialties?

30.

What are the best approaches to use technology to enable ‘on the fly’ recording of observational data?

31.

What are the best faculty development approaches and implementation strategies to improve observation quality and learner feedback?

32.

How should direct observation and feedback by patients or other members of the health care team be incorporated into direct observation approaches?

33.

Does direct observation influence learner and patient outcomes?

Fig. 1

An example of using self-regulated learning in the context of direct observation. Self-regulated learning describes an ongoing cycle of (1) planning for one’s learning (A, B, E), (2) self-monitoring during an activity and making needed adjustments to optimize learning and performance (C, D), and (3) reflecting after an activity about whether a goal was achieved or where and why difficulties were encountered (D, E)

Language: English
Page range: 286 - 305
Published on: Sep 27, 2017
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2017 Jennifer R. Kogan, Rose Hatala, Karen E. Hauer, Eric Holmboe, published by Bohn Stafleu van Loghum
This work is licensed under the Creative Commons Attribution 4.0 License.