
Flanders Quality Model (FlaQuM): towards the development of a sustainable, integrated quality management system
Kris Vanhaecht, Charlotte Van der Auwera, Fien Claessens, Zita Leenaerts, Deborah Seys, Dirk De Ridder

FlaQuM-Quickscan: an instrument to measure healthcare quality experiences across patients, kin and professionals in hospitals and primary care settings.
Fien Claessens, Deborah Seys, Charlotte Van der Auwera, Dirk De Ridder, Luk Bruyneel Zita Leenaerts, Astrid Van Wilder, Jonas Brouwers, Kris Vanhaecht