Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends
Julia Siderska, Lili Aunimo, Thomas Süße, John von Stamm, Damian Kedziora, Suraya Nabilah Binti Mohd Aini
Key elements of digital competence in professional sales & service work: Development and evaluation of a self-assessment scale for frontline employees
Thomas Süße, Maria Kobert, Julia Siderska