The influence of consumer protection on the satisfaction of airline passengers
Nicoleta Andreea Neacşu, Anca Madar
The importance of implementing the quality management system and using quality strategies to improve the quality of medical services and increase customer satisfaction
Anca Madar, Nicoleta Andreea Neacşu
The connection between quality strategies and sustainable growth in the automotive industry
Nicoleta Andreea Neacşu, Anca Madar
Tourists’ vision about the implementation of sustainable development practices in the hospitality industry in Romania
Anca Madar, Nicoleta Andreea Neaşu
Approaching sustainable development practices and quality strategies in the Romanian dairy industry
Nicoleta Andreea Neacşu, Anca Madar