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Reopening for Business Post-COVID-19: Augmented Reality as a Strategy for Attracting Visitors to a Tourist Destination

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Reopening for Business Post-COVID-19: Augmented Reality as a Strategy for Attracting Visitors to a Tourist Destination

Franco, Mara, Mota, Luis

Social Carrying Capacity in Island Destinations: Interpreting Visitors’ Opinions in Madeira Island

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Social Carrying Capacity in Island Destinations: Interpreting Visitors’ Opinions in Madeira Island

Mota, Luís, Franco, Mara, Santos, Rossana

The Influence of Culture in Customers’ Expectations about the Hotel Service in Latin Countries with Different Human Development Levels

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The Influence of Culture in Customers’ Expectations about the Hotel Service in Latin Countries with Different Human Development Levels

Franco, Mara, Meneses, Raquel

A new scale to measure customer’s expectations about service dimensions: Application to the hotel service

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A new scale to measure customer’s expectations about service dimensions: Application to the hotel service

Franco, Mara, Meneses, Raquel

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