Key Features
Book Description
This is a tutorial guide to gain in-depth knowledge such as realizing projects to migrate traditional telephony to Unified Communications inside an organization. This book is targeted at three audiences: business decision makers, technical advocates, and IT decision makers. As this is also a fundamental book on real time collaboration technology, it is also suitable for anyone who is interested in the future of communications.What you will learn
- History of telecommunications.
- From the past to today: Unified Communications, collaborations, social networking, and cloud technology.
- Implement real time collaboration with knowledge management.
- Improve collaboration between companies.
- The business case: where to save costs and optimize inside the company.
- An example project: What factors need to be considered when implementing UC?
- UC Contact Center, Skype-Lync and Cloud ? a way into the future.
- Save and load text, XML, or media assets from local or remote sources, and communicate with websites and their databases to create online scoreboards.
Who this book is for
Table of Contents
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