A Guide to Effective Internal Management System Audits

Andrew W Nichols has more than 25 years of experience of management systems, in both the UK and the USA. As a trainer, he has delivered hundreds of ISO9000 related courses to audiences ranging from shop-floor personnel to CEOs of Fortune 500 companies. He has also led and contributed to the development of 'best in class' training courses for a number of international standards. Andy is a regular contributor to the well-known Elsmar Cove internet forum for management systems.

Andrew (Andy) W Nichols, CQP FCQI, has more than 30 years’ experience of management systems. As the quality manager of a UK-based NATO contractor, he was responsible for developing a quality assurance program to meet the AQAP 1 Quality Assurance requirements, when supplying communications equipment (hardware and software) to the SHAPE organization.

Andy has held certifications with the International Register of Certificated Auditors (IRCA) and the RABQSA (now Exemplar Global) as a lead auditor of QMSs. He is a fellow of the UK’s Chartered Quality Institute and has been a member of the American Society for Quality (ASQ).