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Integrated Measurement - KPIs and Metrics for ITSM Cover

Integrated Measurement - KPIs and Metrics for ITSM

A narrative account

Publisher:IT Governance Publishing Ltd.
By: Daniel McLean  
Paid access
|Jun 2013
Product purchase options
Metrics

Metrics

PDF ISBN: 978-1-84928-486-8 | E-Pub ISBN: 978-1-84928-487-5
Publisher: IT Governance Publishing Ltd.
Copyright owner: © 2013 IT Governance Publishing Ltd.
Publication date: 2013
Language: English
Pages: 175
Keywords:
key performance indicators,
itsm,
metrics,
kpis,
itil,
it service management
Related subjects:
Computer sciences,
Fundamentals of computer sciences

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