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The Definitive Guide to IT Service Metrics Cover

The Definitive Guide to IT Service Metrics

Publisher:IT Governance Publishing Ltd.
By: Kurt McWhirter and  Ted Gaughan  
Paid access
|Sep 2012
Product purchase options
Metrics

Metrics

PDF ISBN: 978-1-84928-406-6 | E-Pub ISBN: 978-1-84928-407-3
Publisher: IT Governance Publishing Ltd.
Copyright owner: © 2012 IT Governance Publishing Ltd.
Publication date: 2012
Language: English
Pages: 311
Keywords:
itsm,
itil 2011,
itil lifecycle,
it metrics,
it service management,
itil,
itsm metrics
Related subjects:
Computer sciences,
Fundamentals of computer sciences

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