The 3CX IP PBX Tutorial

Save money and gain kudos when you use this book to develop a fully functional PBX phone system using 3CX. Written for beginners, it walks you through the basic concepts to setting up a complete professional system.

Key Features

• Implement a full-featured Windows-based phone system using 3CX
• Connect successfully to the outside world using VoIP and PSTN lines
• Configure, connect, and test extensions and master different ways of controlling calls in 3CX
• Written by experienced 3CX consultants and filled with Tips and Tricks, as well as real-world examples

Book Description

What you will learn

• Install and configure 3CX as per your hardware and operating system requirements
• Configure, connect, and test software and hardware extensions that will help your implementation go smoother
• Master various ways to control and handle calls in 3CX by setting up a ring group, digital receptionist, and call queues
• Learn the need for a trunk, PSTN line; choose a VoIP Provider, the equipment needed; and finally integrate a trunk into 3CX using the easy-to-use wizards
• Create custom music on hold, specific Outbound Rules, Promptsets, and Direct Dials, all of which give you more flexibility in professional and flexible phone systems
• Connect 3CX to Microsoft Outlook, integrate 3CX with a free instant message server, and link a legacy PBX with 3CX
• Get to grips with the commonly used 3CX hardware such as FXO gateway, a PRI gateway, and ATA gateway
• Back up your phone system, learn your disaster recovery options, and plan in advance how to tackle failed phone lines

Who this book is for

This book is for beginners who know nothing about 3CX or VoIP. It will guide them to set up a complete system. Advanced users will also gain insight from information on real-world hardware and software tips and tricks.