Asterisk 1.6

Build feature-rich telephony systems with Asterisk

Key Features

• Install, configure, deploy, secure, and maintain Asterisk
• Build a fully-featured telephony system and create a dial plan that suits your needs
• Learn from example configurations for different requirement
• Implement 3rd party applications which will help you manage Asterisk through a web interface

Book Description

What you will learn

• Install, configure, and deploy Asterisk to build a fully-featured telephony system
• Install and use FreePBX
• Connect your Asterisk server with your phone service (via PSTN, SIP, etc) as well as learn to deploy some basic PBX features such as queues, voicemail and music on hold
• Determine how calls are routed through the Asterisk server by creating a dialplan
• Create extensions, distribute calls in an orderly fashion using queues, and present callers with a greeting using automated attendants (IVR)
• Install and learn how to monitor, record, and capture detailed call logs
• Install and use asterCRM (customer relation management solution) to streamline your business operations
• Gain knowledge of security precautions, network deployment recommendations as well as maintenance tips such as backups and preparing disaster recovery plans for keeping the Asterisk system running smooth and secure

Who this book is for

This book is aimed at anyone who is interested in building a powerful telephony system using the free and open source application, Asterisk, without spending many thousands of dollars buying a commercial and often less flexible system.
This book is suitable for the novice and those new to Asterisk and telephony. Telephony or Linux experience will be helpful, but not required.