Authors
Faisal Hussona, a seasoned IT professional with over two decades of experience, specializes in developing and implementing technology solutions across diverse industries, with a particular focus on Power Platform and Dynamics 365. His successful track record includes delivering projects that emphasize promoting citizen developers and facilitating technology transfer. Throughout his 25-year career, Faisal has mentored and trained individuals, transferring knowledge and development skills to various organizations. His expertise in Power Platform and Dynamics 365 has led to successful projects, particularly in improving business processes and enhancing customer experience.Capuano Danilo :
Danilo Capuano is a Microsoft Dynamics 365 CE Technical Manager and Microsoft Certified Trainer with over 13 years' experience in IT, having been involved in all phases of ALM. Currently, Danilo works for AGIC Technology, a Microsoft Gold partner, in the role of Microsoft Dynamics 365 CE Technical Delivery Manager and Naples Delivery Center Head. He is involved in the CRM service line and manages and leads both technical resources and projects' technical phases, dealing with everything from Microsoft DevOps methodology to delivering innovative solutions that help the customer's digital transformation.

