Salesforce for Beginners.

Table of Contents

1. Getting Started with Salesforce and CRM
2. Understanding Salesforce Activities
3. Creating and Managing Leads
4. Business Development with Accounts and Contacts
5. Driving the Sales Cycle with Opportunities
6. Achieving Business Goals Using Campaigns
7. Enhancing Customer Service with Cases
8. Business Analysis Using Reports and Dashboards
9. Setup and Configuration
10. An Overview of Sharing and Visibility
11. User Management and Data Security
12. Managing Projects with Sandboxes and Change Sets
13. Using Data Modeling to Configure Objects for Your Business
14. Lightning Experience Customization
15. Extending Functionality with Third-Party Applications and Salesforce Mobile
16. Salesforce Flow
17. Approval Processes
18. Assignment Rules
19. Data Integrity with Formulas and Validations
20. Testing and Debugging