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Salesforce B2C Solution Architect's Handbook Cover

Salesforce B2C Solution Architect's Handbook

Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360

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|Jun 2024
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Table of Contents

  1. Demystifying Salesforce, Customer 360, and Digital 360
  2. Supporting Your Customers with Service Cloud
  3. Direct-to-Consumer Selling with Commerce Cloud B2C
  4. Engaging Customers with Marketing Cloud
  5. Salesforce Ecosystem
  6. Role of a Solution Architect
  7. Integration Architecture Options
  8. Creating a 360
  9. Supporting Key Business Scenarios
  10. Enterprise Integration Strategies
  11. Exam Preparation Tools and Techniques
  12. Prerequisite Certifications
  13. Commerce and Integration
  14. Certification Scenarios
PDF ISBN: 978-1-80181-130-9
Publisher: Packt Publishing Limited
Copyright owner: © 2021 Packt Publishing Limited
Publication date: 2024
Language: English
Pages: 458
BISAC subjects:
COM051230,
COM005000,
COM051240
Thema subjects:
UM,
UFL,
UYD

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