Salesforce B2C Solution Architect's Handbook

Table of Contents

1. Demystifying Salesforce, Customer 360, and Digital 360
2. Supporting Your Customers with Service Cloud
3. Direct-to-Consumer Selling with Commerce Cloud B2C
4. Engaging Customers with Marketing Cloud
5. Salesforce Ecosystem
6. Role of a Solution Architect
7. Integration Architecture Options
8. Creating a 360
9. Supporting Key Business Scenarios
10. Enterprise Integration Strategies
11. Exam Preparation Tools and Techniques
12. Prerequisite Certifications
13. Commerce and Integration
14. Certification Scenarios