Accelerating Nonprofit Impact with Salesforce

Table of Contents

1. Overview of Nonprofit Cloud
2. What is NPSP?
3. Tracking Impact with the Program Management Module
4. Automating Case Management for Better Human Services
5. Tracking Volunteer Impact
6. What Else Is Needed from the Nonprofit Cloud?
7. Is Change Difficult for Your Organization?
8. Requirements, User Stories, or Business Processes - What Is Your Organization Trying to Achieve?
9. Installing Nonprofit Cloud Solutions
10. Configuring Fundraising Features
11. Configuring Additional Features and Security
12. Declarative Tools and Modules
13. To Customize or Not to Customize?
14. Testing and Deployment Strategies
15. Implementing Analytics Tools for Impact
16. Ongoing Data Management and Best Practices