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Oracle CX Cloud Suite Cover

Oracle CX Cloud Suite

Deliver a seamless and personalized customer experience with the Oracle CX Suite

Paid access
|Apr 2019
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Table of Contents

  1. King is dead, long live the king
  2. Overview of products
  3. CX Solution Architecture
  4. Analysis AS-IS, TO-BE
  5. Adopting the strategy, organizational changes
  6. Organizing and conducting implementation project
  7. Scenarios and deployments
  8. Case study Oracle CX cloud
PDF ISBN: 978-1-78883-201-4
Publisher: Packt Publishing Limited
Copyright owner: © 2019 Packt Publishing Limited
Publication date: 2019
Language: English
Pages: 254