User Experience Mapping

Table of Contents

1. How UX mapping will change your (users
2. User story map: Requirements by collaboration and sticky notes
3. Journey map: understand your users
4. Wireflows: plan your product
5. Remote and lab tests for map creation
6. Solution mapping based on user insights
7. Mental Model Map: modelling the mind
8. Behavioural Change Map: influencing user behaviour
9. The 4D UX Map: Putting it all together
10. Ecosystem map: a holistic overview of all interactions
11. Kaizen Mapping: UX maps in agile product management