Develop and implement a fully-functional, systematic CRM plan with CiviCRM
Erik Hommel has been an active member of the CiviCRM community since 2009. He
is one of the founders of CiviCooP (http://www.civicoop.org) and one of the partners in
EE-atWork (http://www.ee-atwork.nl). With both organizations, he has supported CiviCRM
implementation and customization projects with customers such as MAF Norge, Amnesty
International Flanders, De Goede Woning, PUM Senior Experts, Wikimedia The Netherlands, and many
more, as a project manager/developer/consultant. Erik has hosted sessions at CiviCon in London
and Amsterdam, and several CiviCRM Developer Training workshops. He has taken part in the
development of a number of extensions for CiviCRM and has taken part in several CiviCRM sprints
in Europe. You can find Erik regularly on the CiviCRM Stack Exchange site, the IRC channel, and
at CiviCRM events in North West Europe.Murray Joseph :
Joseph Murray is the owner and principal of JMA Consulting, specialists in
e-advocacy, e-consultation, and citizen engagement for progressive organizations. He has
extensive experience on nonprofit boards, at senior levels of government, and in running
electoral, referendum, and advocacy campaigns. JMA Consulting has provided CRM systems to
hundreds of political campaigns, tracking interactions with tens of millions of voters, as well
as providing CiviCRM, Drupal, and Wordpress strategy, implementation, development, and training
services to numerous nonprofits, associations, and advocacy groups. JMA Consulting has published
extensions for CiviCRM integrating it with mail, social media, chat, and other services, as well
as enhancing the core functionality for grants and other areas. Joe is an active contributor to
the CiviCRM ecosystem, and assists the CiviCRM core team in areas including accounting
functionality, sponsorships, and community governance.P Shaughnessy Brian :
Brian Shaughnessy is the owner and principal of Lighthouse Consulting & Design, a web development firm specializing in Joomla! and CiviCRM implementations. For over ten years, Brian worked with an association management company providing services to not-for-profit professional, trade, and charitable organizations. Upon starting his own business, he channeled that experience into effective implementations of CiviCRM for not-for-profits. He has worked with organizations around the world, helping to achieve greater efficiencies and expand functionality through CiviCRM. Brian has served on the CiviCRM Community Advisory Group and helped author the first edition of Understanding CiviCRM (later renamed CiviCRM: A Comprehensive Guide). He has worked with the core development team to provide end user training and maintains a strong working relationship with the project leaders. Brian has also been active in the Joomla! project, serving on the Google Summer of Code program as a Joomla! mentor. He has provided professional Joomla! training through TechnicalLead.com. I'd like to thank my family for their support while writing this book, and to Joe for helping spearhead the project and partnering as co-authors. I'd also like to give particular thanks to the core development team and CiviCRM community for helping make a terrific piece of software. Lobo, Dave, Kurund, and the developers spread around the world – thanks for bringing the power of an open source CRM to the not-for-profit community.