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Resident satisfaction with low-temperature district heating: The role of cost perceptions and energy-crisis protection Cover

Resident satisfaction with low-temperature district heating: The role of cost perceptions and energy-crisis protection

Open Access
|Aug 2026

Figures & Tables

Table 1

Means, standard deviations and frequencies for all items.

DESCRIPTIVE STATISTICSM (SD)FREQUENCIES
SCALE AND ITEMS12345DON’T KNOW
Satisfaction with energy concept
“Since you have been living in the Seestadt, how satisfied are you today with these aspects? Climate-neutral energy concept.”
3.19
(1.27)
113211892
Importance of decarbonization
“I consider the transformation of heat generation to renewable energy sources to be an important issue.”
4.02
(0.83)
101226161
Subjective knowledge
“I am well informed about the heating supply concept in the Seestadt.”
2.83
(1.14)
914181633
Reasonability of energy costs
“I consider the amount of my current costs for hot water and heating to be reasonable.”
2.76
(1.32)
1161012317
Self-efficacy to reduce energy costs
“I feel capable of reducing my energy consumption and thus the amount of my future energy costs.”
3.13
(1.14)
4111117412
Long-term cost advantages of RE
“Climate-friendly heating systems are more cost-effective in the long term than those using natural gas and heating oil.”
3.95
(0.89)
021718188
Price stability
“I expect climate-friendly heating systems to provide more stable energy prices than those that use natural gas and heating oil.”
4.16
(0.88)
101120238
Protection against energy crises
“Climate-friendly heating systems protect against energy and raw material crises.”
4.09
(0.85)
021122208
Social norms
“In my social environment, using climate-friendly heating systems is viewed positively, while natural gas and heating oil are rather rejected.”
3.46
(0.96)
152712108
Willingness to pay premium: 10%
“Generally, I am willing to pay a premium for climate-friendly heating supply (instead of using heating oil and natural gas): approximately 10% higher energy costs.”
2.56
(1.12)
121319928
Willingness to pay premium: 20%
“Generally, I am willing to pay a premium for climate-friendly heating supply (instead of using heating oil and natural gas): approximately 20% higher energy costs.”
2.33
(1.09)
141914628
Table 2

Bivariate correlations between satisfaction, importance of decarbonization, costs perceptions, self-efficacy, energy crisis protection and social norms.

VARIABLE12345678
Satisfaction with energy concept
Importance of decarbonization0.26
Subjective knowledge about energy concept0.250.10
Reasonability of energy costs0.65***0.46**0.46**
Self-efficacy to reduce energy costs0.210. 300.050.31
Long-term cost advantages of RE0.220.66***0.27*0.45**0.27
Price stability0.090.48***0.030.220.130.39**
Protection against energy crises0.160.50***0.220.300.150.55***0.35**
Social norms–0.020.29*–0.04–0.050.110.29*0.110.52***

[i] Note. *p < 0.05, **p < 0.01, ***p < 0.001.

Table 3

Multiple regression analysis explaining satisfaction with energy concept.

MODELUNSTANDARDIZED COEFFICIENTSTANDARDIZED COEFFICIENTSEtp
(Intercept)0.981.190.820.42
Reasonability of energy costs0.790.750.184.48<0.001
Protection against energy crises0.900.490.342.670.01
Long-term cost advantages of RE0.010.010.270.030.98
Self-efficacy–0.03–0.030.18–0.180.86
Importance of decarbonization–0.21–0.140.29–0.710.48
Social norms–0.32–0.200.24–1.330.20
Price stability–0.32–0.220.22–1.440.16
Subjective knowledge–0.27–0.230.19–1.420.17
Table 4

Multiple regression analysis explaining perceived importance of decarbonizing heat generation.

MODELUNSTANDARDIZED COEFFICIENTSTANDARDIZED COEFFICIENTSEtp
(Intercept)0.510.780.660.52
Long-term cost advantages of RE0.390.410.162.48<0.05
Reasonability of energy costs0.260.370.141.790.08
Protection against energy crises0.450.370.231.950.06
Price stability0.070.080.150.490.63
Social norms–0.01–0.010.16–0.040.97
Self-efficacy–0.03–0.030.12–0.210.83
Satisfaction with energy concept–0.09–0.130.12–0.710.48
Subjective knowledge–0.21–0.260.12–1.660.11
Language: English
Page range: 51 - 51
Submitted on: Mar 19, 2026
Accepted on: May 29, 2026
Published on: Aug 27, 2026
Published by: European Council for an Energy Efficient Economy (eceee)
In partnership with: Paradigm Publishing Services

© 2026 Jessica Berneiser, Karl Seeger, published by European Council for an Energy Efficient Economy (eceee)
This work is licensed under the Creative Commons Attribution 4.0 License.