Fig.1.
Satisfaction with Services Received
| Sector | Mean Satisfaction Score (out of 5) |
|---|---|
| Health care | 3.9 |
| Education | 4.1 |
| Social protection | 4.2 |
| NGOs and other sectors | 3.7 |
| Overall average | 4.1 |
Frequency of Panic in the Last 2 Weeks
| Response Option | % of Respondents |
|---|---|
| 1 – Never | 51.0% |
| 2 | 19.4% |
| 3 | 18.0% |
| 4 | 7.0% |
| 5 – Constantly | 4.6% |
Preferred Sources of Psychosocial Support
| Preferred Person to Talk To | Rank |
|---|---|
| Psychologist | 1 |
| Family/friends | 2 |
| Family doctor | 3 |
Training and Specialist Support Access
| Indicator | % of Providers Reporting ‘Yes’ |
|---|---|
| Staff received training in MHPSS | 54.5% – 71.7% (by sector) |
| Received visits from mental health specialists | 36.1% – 57.3% (by sector) |
Institutional Capacity for MHPSS
| Service Level | % with Full Capacity (5/5) |
|---|---|
| Basic psychosocial support | 19.1% – 33.8% (sector-dependent) |
| Primary-level support (e.g., mhGAP-trained) | 25.8% – 36.8% |
| Specialized care (e.g., psychotherapy) | 19.7% – 25.3% |
Perceived Increase in Workload (1 = No change; 5 = Major increase)
| Sector | Mean Score |
|---|---|
| Health care | 3.6 |
| Education | 3.0 |
| Social protection | 3.7 |
| NGOs and other sectors | 3.5 |
| Overall average | 3.3 |
Existential Despair/Hopelessness
| Response Option | % of Respondents |
|---|---|
| 1 – Never | 45.0% |
| 2 | 19.3% |
| 3 | 18.5% |
| 4 | 9.4% |
| 5 – Constantly | 7.8% |
Coping Mechanisms
| Coping Strategy | Prevalence (Qualitative, ranked by frequency) |
|---|---|
| Walks, rest | High |
| Prayer, meditation, breathing | High |
| Social connection (friends, family, hugs) | High |
| Sports and physical activity | Moderate |
| Medications, alcohol, stimulants (coffee, etc.) | Moderate |
| Music, art, hobbies | Moderate |
| Household work | Moderate |
| Animals | Moderate |
| Reading, watching films | Moderate |
| Sleep | High |
| Helping others, donations | Noted by many |
| Isolation (“being alone”) | Mentioned but less frequent |
Trusted Information Sources on Mental Health
| Source | % Trusting This Source Most |
|---|---|
| Government websites (national/local) | 34.4% |
| Known professionals (psychologists, etc.) | 34.0% |
| Telegram channels | 14.9% |
| 7.3% | |
| 5.3% |
Feelings of Apathy/Anhedonia
| Response Option | % of Respondents |
|---|---|
| 1 – Never | 40.2% |
| 2 | 22.3% |
| 3 | 22.6% |
| 4 | 9.3% |
| 5 – Constantly | 5.6% |