Umgang mit heterogenen Kundengruppen Cover

Umgang mit heterogenen Kundengruppen

Jahrbuch der Schweizerischen Verwaltungswissenschaften

Volume 6 (2015): Issue 1

By: Martina Flick Witzig, Barbara Stoelker Reithaar and Beda Schmidhauser

Open Access

|Dec 2015

Authors

Martina Flick Witzig

jahrbuch@sgvw.ch

Institut für Verwaltungs-Management (IVM), ZHAW School of Management and Law, Bahnhofplatz 12, 8401 Winterthur, Schweiz

Barbara Stoelker Reithaar

jahrbuch@sgvw.ch

Institut für Verwaltungs-Management (IVM), ZHAW School of Management and Law, Bahnhofplatz 12, 8401 Winterthur, Schweiz

Beda Schmidhauser

jahrbuch@sgvw.ch

Institut für Verwaltungs-Management (IVM), ZHAW School of Management and Law, Bahnhofplatz 12, 8401 Winterthur, Schweiz

DOI: https://doi.org/10.5334/ssas.87 | Journal eISSN: 2632-9255

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Language: English

Published on: Dec 31, 2015

Published by: Ubiquity Press

In partnership with: Paradigm Publishing Services

Publication frequency: 1 issue per year

Keywords:

public management,

customer orientation,

© 2015 Martina Flick Witzig, Barbara Stoelker Reithaar, Beda Schmidhauser, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.

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