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Balanced Scorecard in öffentlichen Organisationen: Ergebnisse einer empirischen Studie Cover

Balanced Scorecard in öffentlichen Organisationen: Ergebnisse einer empirischen Studie

Open Access
|Dec 2010

Abstract

This article is based on the research results of a project (2007–2009) supported by the Federal Office for Professional Education and Technology. Among other things, the project analyses the balanced scorecard and the special characteristics for its implementation in and for public administrations. For this purpose, the experience of 13 BSC users in the public sector (federal government, cantons, and municipalities) was evaluated. The focus is on the conceptual foundations of the BSC application. First, the strategic basis of the public sector will be discussed, as well as the impulse and trigger of the BSC. Subsequently, the BSC concept and its variations will be considered.

DOI: https://doi.org/10.5334/ssas.20 | Journal eISSN: 2632-9255
Language: English
Published on: Dec 31, 2010
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2010 Michael Heike, Theo Haldemann, Martin Bachmann, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.