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Getting Rid of Patients’ Misconceptions about the Radiology Department Using Animated Video in the Waiting Room Cover

Getting Rid of Patients’ Misconceptions about the Radiology Department Using Animated Video in the Waiting Room

By: Michel Lavaerts  
Open Access
|Nov 2019

Abstract

The aim of this study was to explore patients’ perceptions of the role of the radiologist in their care and to evaluate if it is possible to get rid of misconceptions using animated video in the waiting room. 278 Patients were surveyed before or after the animation video was shown in the radiology waiting rooms. After watching the video, almost 30% more people understand that the examiner is the technician, not the radiologist. Patients who think their own physician will interpret the images lowers by a 3.5 factor. Owing to the video, many patients actually understand why they will probably not need to meet the radiologist. Of the patients that have seen the video, almost two thirds declare to experience more respect for the radiologist, without having to meet one.

DOI: https://doi.org/10.5334/jbsr.1926 | Journal eISSN: 2514-8281
Language: English
Submitted on: Aug 28, 2019
Accepted on: Sep 6, 2019
Published on: Nov 18, 2019
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2019 Michel Lavaerts, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.