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Key Digital Supports for Integrated Care & Primary Care Cover

Key Digital Supports for Integrated Care & Primary Care

Open Access
|Aug 2025

Abstract

As the health care system transforms to better meet the needs of their residents, the emergence and maturation of integrated care groups, such as Ontario Health Teams, are driving health system improvements. Over the past few years, the eHealth Centre of Excellence has supported over 32 Ontario Health Teams at various levels of maturity, with digital health supports that enable communication among clinicians, reduce administrative burden, improve access to care for patients and enable primary care efforts in population health management and provision of proactive care, for a sustainable health care system.This session will feature a number of digital solutions and supports that will help build capacity for integrated care delivery within communities. The congestive heart failure integrated care pathway will be used as one example as we delve into the exciting world of automated solutions, which include a family of that can streamline primary care workflows to care for patients at risk. Followed by EMR-integrated decision support tools that give clinicians quick and easy access to best practice information on heart failure at the point of care and a wide range of other enablers, including AI Scribes, eReferral, eConsult, and Online Appointment Booking, all of which support optimized processes to build capacity and strengthen primary care, ensuring that patients receive high-quality care, when and where they need it.

Language: English
Published on: Aug 19, 2025
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2025 Tricia Wilkerson, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.