Improving Interprofessional Collaboration among Primary Care Professionals Regarding Oral Health for Frail Home-Dwelling Older People

SMILE (Supporting Multi-morbidity Self-care through Integration, Learning, and eHealth) is a remote health monitoring program, developed by Caredoc in collaboration with the HSE and Sláintecare, that helps individuals with chronic diseases self-manage their health at home. The program utilizes a digital platform (ProACT) and nurse-led remote assessment and triage to empower participants to proactively manage their conditions and reduce the need for hospital visits.

Here's a more detailed explanation:

What it is:

SMILE is a virtual health support service that provides remote monitoring and case management for individuals with multiple chronic conditions (e.g., diabetes, COPD, chronic heart failure).

How it works:

Participants use healthcare devices (selected based on their needs) to monitor their health and wellbeing.

The data from these devices is uploaded to the ProACT platform, which also provides educational resources about the participants' conditions.

Participants are supported by a team of experienced telephone triage nurses.

Alerts are monitored daily, and participants receive support to prevent deterioration in their conditions.

Objectives:

Empower and educate participants to proactively self-manage their care.

Improve integration of services around patients with multi-morbidity.

Reduce unscheduled healthcare and hospital visits.

Enable identification of worsening symptoms.

Prevent deterioration in patient conditions and empower them to engage with their own health within the community setting.

Who it's for:

SMILE is designed for individuals with multiple chronic diseases who are at higher risk of hospital admission and who benefit from extra support to manage their health.

Implementation:

SMILE is implemented by Caredoc in partnership with the HSE, Sláintecare, NetwellCASALA, and Trinity College Dublin.

In essence, SMILE aims to provide a more convenient, accessible, and proactive approach to managing chronic diseases, allowing individuals to stay healthier and at home for longer.