Abstract
Core Aim Of The Workshop
A pilot research project based on narrative interviews with directors of care organizations indicates firstly that different perspectives can be used to make sense of the scale of an integrated care network. Three levels can be distinguished: the personal values concerning, the organizational perspective and the question who or what is considered to be central to the scale question (for instance the client, the professionals, or the societal issue at hand). Secondly, scale can be analyzed by regarding several frames or dimensions for thinking about scale, such as target group of a network, relevant business model or historical relations among network participants. Thirdly, due to different positioning these perspectives and dimensions between members of integrated networks, scale frictions can occur. Our interactive workshop aims to collectively reflect upon experiences of scale frictions, narratively discussed by participants: how can these frictions be understood by considering diverging perspectives and dimensions on scale?
The pilot research project is based on a reflection of narrative interviews with directors, performed by research from Vilans and consultants from a consultancy firm focused on collaboration in networks.
We aim to check and validate our initial findings and we aim to practice with a practical instrument or tool based on these findings. The purpose of this tool or work form will be to structure and improve the discussion among directors about the appropriate scale of the integrated care network in which their various organizations participate.
Our primary target audience consists of directors and executives in long term care organizations. However, all professionals involved in integrated care networks can participate.
The workshop will be facilitated by Sander Merkus and Nick Zonneveld, senior researchers at Vilans. They will both trigger participants to share their stories about scale frictions. They will also structure and guide the analysis of these scale friction stories, in order to uncover differences in perspectives and dimensions that might explain these frictions.
The key learnings for participants would be an increased sensitivity and consciousness for matters of scale in integrated care networks, and a provisional work form to discuss and potentially solve scale frictions.