Abstract
Summary:The purpose of this workshop is to further explore key findings and typologies from a qualitative multi-case PhD study in Health and Social Care (HSC) that explored experiences and needs of people who accessed and provided HSC at home (regional area, Scotland UK). Findings highlighted interpersonal connections and supportive relationships as a foundational principle in multiple contexts of HSC. This workshop offers critical thinking space to explore how connections and relationships can be encouraged and promoted in HSC to improve experiences for people who access and deliver it. The workshop will build on discussions from an anticipated oral presentation.
Background: A need for safe, people-centred, effective, affordable and coordinated HSC systems is acknowledged as a global priority. Current legislation and guidelines in international HSC forums set a precedence of person-centred HSC that meets the health and wellbeing needs of Service Users and their families, whilst promoting improved experiences. For many HSC organisations, exploring new ways of working together with people who access and provide HSC is a timely focus, as services are re-designed to improve co-production post-pandemic.
Aim and Objectives: The core aim of this workshop is to generate collaborative discussions through group work that encourages delegates to explore and debate how recommendations from this study can be applied to HSC practice across multiple sectors and contexts. Critical thinking space will allow delegates to consider key findings and typologies from this study, along with their potential implications and impact upon current HSC practices.
Target Audience: Members of the public, Service Users, Informal Carers, and HSC staff who provide health and wellbeing support across all HSC sectors are the target audience. Furthermore, this workshop may be of interest to HSC managers and executives, educators, policy makers and commissioners who are planning and re-designing HSC services.
Facilitators/Speakers: The lead researcher, Louise Henderson, will be the speaker and she will facilitate the groups work thereafter. A facilitator from IFIC would be required to co-facilitate the feedback session, by way of manning the chat function (if online) and supporting groups:
Format (timing, speakers, discussion, group work)
0-10 mins: Max. attendance: 75 - Re-cap key points from main presentation - Louise Henderson
10-5 mins: Transition to breakout room.
15-55 mins: Group work: Each group considers a key finding/typology from this study, across a variety of HSC settings - questions to guide discussions available for each group - Approx. 4-5 groups -
55-60 mins: Transition to main room.
60-85 mins:Feedback from each group on their discussions - Louise Henderson - Speaker from the group to present back.
85-90mins: Consolidation and closing remarks - Louise Henderson
Key learning: Findings from this study suggest that co-produced, Service User and community driven HSC services that meet the needs of the people who use them, as defined by those people themselves, should be encouraged. This workshop will offer insight into indicators for improved HSC; it aims to present delegates with an opportunity to explore how its findings and recommendations might inform co-produced service redesign using research evidence.