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Evaluation of a Complex Implementation to Shape, Spread, Scale, and Sustain a New Dementia Care Resource for Better, More Integrated Care Cover

Evaluation of a Complex Implementation to Shape, Spread, Scale, and Sustain a New Dementia Care Resource for Better, More Integrated Care

Open Access
|Sep 2026

Figures & Tables

Figure 1

The six features of the ODJJ resource.

Table 1

Description of delivery sites.

LTC COMMUNITIESFIRST NATION COMMUNITIESSOUTH ASIAN COMMUNITIES
Site 1: Calgary, Alberta. 20-bed dementia care unit.
Site 2: Red Deer, Alberta. 24-bed dementia care unit.
Sites 1, 2 and 3: Robinson-Huron Treaty area on the North Shore of Lake Huron in Ontario, represented by the Mamaweswen North Shore Tribal Council. The sites have 140–1,000 Band Member residents.Site 1: Brampton and Mississauga, Ontario. Adult Day Program.
Site 2: Brampton, Ontario. Organization offering support to PLWD and their caregivers.
Figure 2

Project timeline.

Table 2

Alignment of Formative Evaluation Questions with CFIR Constructs and Data Sources.

FORMATIVE EVALUATION QUESTIONCFIR CONSTRUCTS [17]DATA SOURCE
What components of the implementation approach were successful, and which required adjustments?Individual Domain
  • Opportunity to implement ODJJ

  • Capability to implement

  • Motivation to implement

Implementation Process Domain
  • Facilitators & barriers to implementation (Assessing context)

  • Roles & goals (Planning)

  • Tailoring strategies

  • Attracting & encouraging participation (Innovation recipients)

Inner Setting Domain
  • Tension for change

  • Mission alignment

  • Compatibility

Delivery Team debriefs
Pre-post Surveys
Interviews
Focus Groups
How do people use the ODJJ resource?Pre-post Surveys
Interviews
Focus Groups
Table 3

Site Delivery Team members.

SITESSITE DELIVERY TEAM MEMBERS
LTC Site 1Site Director, Resident Care Manager, Clinical Educator, Director of Care, Therapeutic Recreation Manager
LTC Site 2Site Director, Clinical Educator, Wellness Manager, General Manager
First Nations Sites 1, 2, 3FNIM Program Community Engagement Liaison, Community Champions (Elders), Director of Home and Community Care
South Asian Site 1Two Health Service Managers, two Client Care Counselors, Psychogeriatric Resource Consultant
South Asian Site 2Psychogeriatric Resource Consultant (from Site 1), Senior Manager of Health Promotion and Prevention
Table 4

Baseline implementation plan for each site.

SITESFACILITATORS & BARRIERSROLES & GOALSTAILORING STRATEGIESATTRACTING & ENCOURAGING PARTICIPATION
LTC Sites 1 and 2Primary facilitators: LTC Site 1: a collaborative team.
LTC Site 2: Commitment to person-centred care
Anticipated barriers: staff workload, caregiver burnout, privacy concerns, and technology security.
No clear roles and responsibilities and no implementation milestones or goals were documented.ODJJ orientation e-learning module available for staff.
ODJJ was in a binder in the rooms of PLWD.
In-person ODJJ orientations with 20-minute presentation for caregivers and staff. Promotional materials included posters, newsletters, and a display board.
First Nations Sites 1, 2, 3Primary facilitator: Trust in the Site Delivery Team. Anticipated barriers: fear of talking about dementia, leadership challenges, decreased community visiting, and historical factors.The roles included as-needed support from Community Champions, and the FNIM Liaison checking in throughout the pilot. The goal was to support even just one person.1:1 personalized, ODJJ orientations with relational conversation to build trust with caregivers. Caregivers provided with First Nation version in binders in their home.Community Champions recruited potential users. ODJJ orientation was a 2-hour culturally safe “tea and talk” focused on caregiver needs.
Promoting use was primarily by word-of-mouth.
South Asian Site 1Primary facilitator: Existing daily connections.
Anticipated barriers: caregiver burnout, staff turnover, and dementia stigma.
Lack of clear roles and responsibilities for connecting with caregivers to support use. No milestones or goals recorded.All resources and materials were provided in English, Hindi, and Punjabi. The ODJJ was used to communicate about activities in Adult Day Program.A 2-hour in-person ODJJ orientation session for caregivers first.
Staff were oriented through online orientation videos. Promotional materials included posters, display board, and reminders at meetings.
South Asian Site 2Primary facilitator: Commitment to being a supportive dementia community. Anticipated barriers: caregiver burnout, staff turnover, dementia stigma, and limited human resources.No clear roles and responsibilities and no implementation milestones or goals were documented.All resources and communication materials were provided in English, Hindi, and Punjabi. Volunteers’ involvement supported use and spread.A 2-hour in-person ODJJ orientation session for caregivers first.
Staff were oriented through online orientation videos. Promotional materials included posters and phone call reminders.
Table 5

Descriptive Statistics for the C-DEMQOL scale.

MEASURETIME 1TIME 2DIFFERENCECOHEN’S d
N = 18MEANSDMEANSDMEANdz
C-DEMQOL Total*66.006.9083.6019.5017.590.82
Personal Needs*2.320.452.800.850.480.50
Wellbeing2.270.432.580.870.310.35
Relationship with PLWD*2.150.373.200.101.050.86
Confidence in Future2.260.412.480.710.220.33
Feeling Supported*2.070.453.040.940.970.90
DOI: https://doi.org/10.5334/ijic.9872 | Journal eISSN: 1568-4156
Language: English
Page range: 19 - 19
Submitted on: Jun 23, 2025
Accepted on: Aug 5, 2026
Published on: Sep 11, 2026
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services

© 2026 Celina Carter, Clementine Rotsaert, Paige Fernandes, Paul Holyoke, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.