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Effectiveness of a Digital Screening and Navigation Model in Addressing Unmet Social Needs among Parents and Caregivers in Priority Population Groups: A Randomised Controlled Trial Cover

Effectiveness of a Digital Screening and Navigation Model in Addressing Unmet Social Needs among Parents and Caregivers in Priority Population Groups: A Randomised Controlled Trial

Open Access
|Jul 2026

Authors

Teresa Winata

t.winata@unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW; Ingham Institute for Applied Medical Research, Liverpool, NSW; National Disability Insurance Scheme Quality and Safeguards Commission, Parramatta, NSW

James John

james.john@unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW; Ingham Institute for Applied Medical Research, Liverpool, NSW; Academic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW

Si Wang

si.wang@salvationarmy.org.au

Research and Evaluation Group, The Salvation Army, Sydney, NSW

Melissa Smead

Melissa.Smead@health.nsw.gov.au

Murrumbidgee Local Health District, Wagga Wagga, NSW

Weng Tong Wu

weng_tong.wu@student.unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW

Jane Kohlhoff

jane.kohlhoff@unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW; Karitane, Carramar, NSW

Virginia Schmied

v.schmied@westernsydney.edu.au

School of Nursing and Midwifery, Western Sydney University, Parramatta, NSW

Bin Jalaludin

b.jalaludin@unsw.edu.au

South Western Sydney Local Health District, Liverpool, NSW; Faculty of Medicine and Health, School of Public Health and Community Medicine, University of New South Wales, Sydney, NSW

Kenny Lawson

k.lawson@westernsydney.edu.au

School of Business, Parramatta, Western Sydney University, NSW

Siaw-Teng Liaw

siaw@unsw.edu.au

WHO Collaborating Centre for eHealth, University of New South Wales, Sydney, NSW; Faculty of Medicine, Population Child Health Research Group, School of Women’s and Children’s Health, University of New South Wales, Sydney, NSW

Raghu Lingam

r.lingam@unsw.edu.au

Faculty of Medicine, Population Child Health Research Group, School of Women’s and Children’s Health, University of New South Wales, Sydney, NSW

Andrew Page

a.page@westernsydney.edu.au

School of Medicine, Western Sydney University, Sydney, NSW

Christa Lam-Cassettari

c.lamcassettari@unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW; Academic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW

Katherine Boydell

k.boydell@blackdog.org.au

Black Dog Institute, Sydney, NSW

Ping-I Lin

daniel.lin@unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW, AU; Department of Psychiatry and Behavioral Neuroscience, School of Medicine, Saint Louis University, Missouri

Ilan Katz

ilan.katz@unsw.edu.au

Faculty of Arts, Social Policy Research Centre, Design, and Architecture, University of New South Wales, Sydney, NSW

Ann Dadich

A.Dadich@westernsydney.edu.au

School of Business, Parramatta, Western Sydney University, NSW

Shanti Raman

shanti.raman@health.nsw.gov.au

South Western Sydney Local Health District, Liverpool, NSW

Rebekah Grace

R.Grace2@westernsydney.edu.au

Transforming early Education and Child Health Research Centre, Western Sydney University, Penrith, NSW

Aunty Kerrie Doyle

auntykerrie.doyle@westernsydney.edu.au

School of Medicine, Western Sydney University, Sydney, NSW

Tom McClean

tmcclean@uniting.org

Uniting NSW.ACT, Sydney, NSW

Blaise Di Mento

b.di_mento@unswalumni.com

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW

John Preddy

j.preddy@unsw.edu.au

Murrumbidgee Local Health District, Wagga Wagga, NSW; Rural Clinical School, School of Clinical Medicine, University of New South Wales, Wagga Wagga, NSW

Susan Woolfenden

Susan.Woolfenden@health.nsw.gov.au

Faculty of Medicine and Health, Sydney Medical School, University of Sydney, Sydney, NSW; Sydney Local Health District, Sydney, NSW

Valsamma Eapen

v.eapen@unsw.edu.au

Faculty of Medicine and Health, Discipline of Psychiatry and Mental Health, University of New South Wales, Sydney, NSW; Ingham Institute for Applied Medical Research, Liverpool, NSW; Academic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW
DOI: https://doi.org/10.5334/ijic.9228 | Journal eISSN: 1568-4156
Language: English
Page range: 2 - 2
Submitted on: Feb 28, 2025
Accepted on: Jun 24, 2026
Published on: Jul 2, 2026
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services

© 2026 Teresa Winata, James John, Si Wang, Melissa Smead, Weng Tong Wu, Jane Kohlhoff, Virginia Schmied, Bin Jalaludin, Kenny Lawson, Siaw-Teng Liaw, Raghu Lingam, Andrew Page, Christa Lam-Cassettari, Katherine Boydell, Ping-I Lin, Ilan Katz, Ann Dadich, Shanti Raman, Rebekah Grace, Aunty Kerrie Doyle, Tom McClean, Blaise Di Mento, John Preddy, Susan Woolfenden, Valsamma Eapen, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.