Table 1
Typology, method, role of interviewees, duration, and role description.
| TYPE | METHOD | ROLE | DURATION | ROLE DESCRIPTION |
|---|---|---|---|---|
| Healthcare Provider | Semi-structured Interviews | Primary Care Director of the Piacenza LHA 1 | 60 mins | Coordinates health promotion, assesses needs, aids the vulnerable, integrates care, and supports CHC-focused local planning. |
| Primary Care Director of the Piacenza LHA 2 | ||||
| OMCHC 1 | 100 mins | Coordinates the CHC’s operational plan, engaging volunteers and citizens, supporting monitoring, and managing stakeholder relations, logistics, and service operations. | ||
| OMCHC 2 | ||||
| OMCHC 3 | ||||
| OMCHC 4 | ||||
| OMCHC 5 | ||||
| OMCHC 6 | ||||
| Social Care Provider | Social Services Director 1 | 90 mins | Coordinates support measures for families, youth, and vulnerable groups, develops services for older adults and those with reduced autonomy, combats social exclusion, and collaborates with volunteers and the LHA in social-health planning. | |
| Social Services Director 2 | 60 mins | |||
| Voluntary Organizations | CC President 1 | 60 mins | A citizen representative who monitors, supports, and proposes improvements to healthcare based on user-perceived quality. | |
| CC President 2 | ||||
| Diabetic Association of Piacenza President | 60 mins | Citizens and patients offering free support—informational, emotional, logistical, and practical—to others and their caregivers. | ||
| Focus Group | Diabetic Association of Piacenza | 120 mins | ||
| Association for Cerebral Stroke of Piacenza | ||||
| Italian Red Cross of Piacenza | ||||
| Italian Association for Organ Donation of Piacenza | ||||
| Alzheimer Association of Piacenza | ||||
| Italian Multiple Sclerosis Association of Piacenza | ||||
| Association for Active Aging of Piacenza | ||||
| Bone Marrow Donor Association of Piacenza |
Figure 1
CHCs in the province of Piacenza.
Table 2
Interactions and dynamics of community-based healthcare.
| FROM | Volunteer Organizations | Community Health Centers | Community |
|---|---|---|---|
| To | |||
| Volunteer Organizations | Enrich the CHC with insights, resources, and community perspectives. | Empower individuals and foster healthy behaviors and culture | |
| Community Health Centers | Gain expertise, access community networks, and address health needs. | Deliver accessible services, enhance well-being, and reduce disparities. | |
| Community | Reinforce their importance, motivate engagement, and support health and social improvements. | Drive demand, align services, and adapt strategies for improved health. |