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Examining the Use and Application of the WHO Integrated People-Centred Health Services Framework in Research Globally – a Systematic Scoping Review Cover

Examining the Use and Application of the WHO Integrated People-Centred Health Services Framework in Research Globally – a Systematic Scoping Review

Open Access
|Apr 2024

Figures & Tables

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Figure 1

PRIMSA Flowchart.

Table 1

General characteristics of the studies included in this scoping review.

AUTHOR, YEARSETTINGSTUDY DESIGNMETHODSSAMPLE SIZESAMPLE CHARACTERISTICSAPPLICATION AREASOUTCOMES
Verdonck 2023 [9]WHO RegionsQualitative studyIn-depth interviews35Patients with osteoporosisOsteoporosis carePatients’ perspectives of patient-centred integrated osteoporosis healthcare
Godinho 2020 [10]AustraliaMixed methods case studyDocumentary analysis and In-depth interviewsNACommunity health alliancesPrimary CareContext, mechanism, facilitators and barriers
Verdonck 2020 [11]BelgiumQuantitative studyStudy protocolNAGeneral practitioners and their osteoporosis patientsPrimary CarePatient’s medication possession ratio
Witt 2020 [12]AustraliaQualitative studyIn-depth interviews26Community health care provider and health professionals from one tertiary hospital.Cancer careHealth professionals’ perspectives on communication, continuity and between-service coordination for improving cancer care
Yin 2020 [13]ChinaQualitative studyIn-depth interviews32Patients with STEMI, cardiologists and nurses from hospitals, emergency department doctors, primary healthcare providers, local health governors, and coordinators at the emergency medical system (EMS)ST-elevated myocardial infarctionRecommendations for improvement in STEMI treatment
Sullivan-Taylor 2022 [14]CanadaQualitative studyIn-depth interviews80Policy makers, health system decision-makers, Indigenous leaders, providers, patients, caregivers, and academics. (age 65 and over) and those with rare, low-prevalence, and complex diseases.Theoretical studyDeveloping IPCHS standards for integrative care. The contents of IPCHS framework
Table 2

Overview of studies that make reference to the sub-strategies.

IPCHS STRATEGYIPCHS SUB-STRATEGYNUMBER OF STUDIES
1. Engaging and empowering people and communities1.1 Empowering and engaging individuals and families.4
1.2 Empowering and engaging communities.5
1.3 Empowering and engaging informal carers.0
1.4 Reaching the underserved and marginalised.2
2. Strengthening governance and accountability;2.1 Bolstering participatory governance.3
2.2 Enhancing mutual accountability.3
3. Reorienting the model of care;3.1 Defining service priorities based on life course needs.3
3.2 Revaluing promotion, prevention and public health.2
3.3 Building strong primary care-based systems.6
3.4 Shifting towards more outpatient and ambulatory care.2
3.5 Innovating and incorporating new technologies3
4. Coordinating services within and across sectors;4.1 Coordinating care for individuals.6
4.2 Coordinating health programmes and providers.5
4.3 Coordinating across sectors3
5. Creating an enabling environment.5.1 Strengthening leadership and management for change.4
5.2 Strengthening information systems and knowledge management.4
5.3 Striving for quality improvement and safety3
5.4 Reorienting the health workforce3
5.5 Aligning regulatory frameworks0
5.6 Improving funding and reforming payment systems.2
Table 3

Identified facilitators and barriers for implementing the IPCHS strategies.

STRATEGIESFACILITATORSBARRIERS
Engaging and empowering people and communitiesPatient advocacy and involvement [9];
Continued relationships and trust with providers [912];
Value competencies of staff members [9];
Lack of awareness [9];
Lack of knowledge [913];
Paternalistic approach and poor therapeutic alliances [9];
Patient concerns belittled [9];
Lack of shared decision making [9];
Lack of a holistic approach [9];
Strengthening governance and accountabilityLack of policy support [13];
Reorienting the model of careTechnology, such as m-health, telemedicine [1112];
Integrated care models with multidisciplinary care [9];
More holistic approach [9];
Lack of training for primary care providers [13];
Heavy workload of hospital staff [12];
Limited capacity of professionals in health system [13];
Inadequate staff knowledge [12];
Inequities in care [9];
Long waiting times for investigations [9];
Absence of primary care gatekeeping secondary care [9];
Limited awareness and prevention [9];
Late promotion of health [9];
Coordinating services within and across sectorsLinking promotive and preventive healthcare to primary care [9];
Timely communication and information exchange [1213];
Specialised clinics [9];
Personalised care [9];
Lack of coordination between hospitals at different levels [912];
Siloed care fragmentation [912];
Ineffective administration [12];
Delayed communication and information exchange on patients and condition [12];
Financial barriers to patient referrals in resource-constrained areas [12];
Lack of care pathways [9];
Lack of alternative treatments acknowledgement [9];
Creating an enabling environmentCultural appreciation [12];
Proactive approach to patient care [12];
Lack of medical equipment in primary settings [13];
Lack of system processes and streamlined services [12];
Financial barriers to care [913];
DOI: https://doi.org/10.5334/ijic.7754 | Journal eISSN: 1568-4156
Language: English
Submitted on: Oct 5, 2023
Accepted on: Apr 9, 2024
Published on: Apr 25, 2024
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2024 Osama Hafiz, Xuejun Yin, Shiying Sun, Jingsong Yang, Hueiming Liu, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.