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Impact of Integrated Care on Patient-Related Outcomes Among Older People – A Systematic Review Cover

Impact of Integrated Care on Patient-Related Outcomes Among Older People – A Systematic Review

Open Access
|Jul 2019

Figures & Tables

Table 1

Study inclusion and exclusion criteria.

PopulationOlder adults
InterventionInclusion: Organisational or systemic level of integration; Exclusion: interventions not consisting of pooled resources, interventions for hospitalised patients, interventions focusing on a single medical disease
Comparisons of interestComparison of no intervention i.e. usual care or comparison with baseline measures of the intervention group; Exclusion: Studies with no comparison
OutcomesAny objective measure of hospital admission, length of hospital stay, hospital readmission, mortality, and subjective measure of patient satisfaction
Type of studyInclusion: studies of any designs published between January 1995 to October 2018 written in English; Exclusion: Studies with no original data e.g. reviews, studies without an abstract
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Figure 1

Study selection flowchart.

Table 2

Characteristics of studies included in this systematic review.

Author, yearCountryStudy designStudy subjectsLength of follow-upIntegrated care programmeOutcomes reported
Atherly et al. 2004USAsurveyn = 402 community-dwellers; n = 235 enrolled to the Program for All-Inclusive Care of the Elderly (PACE) and n = 167 non-PACE community-dwellers18 monthsPACE (The Program for All-Inclusive Care of the Elderly) involves comprehensive integration of medical and social services and care including care planning with family members.Patient satisfaction
Beland et al. 2006CanadaRCTn = 1297 community-dwellers aged >64 years with moderate or severe functional problems (assessed using the Functional Autonomy Measurement System) of which n = 606 assigned to SIPA and n = 624 assigned to the usual services available22 monthsSIPA (System of Integrated Care for Older Persons) a publicly managed and funded system of community-based multidisciplinary teams with full clinical responsibility for delivering integrated care through the provision of community health and social services and the coordination of hospital and nursing home care.Hospital admission, patient satisfaction, mortality
Bernabei et al. 1998ItalyRCTn = 200 community-dwellers aged ≥65 years with frailty based on their physical, mental and cognitive health identified through existing home health services or home assistance programmes; n = 100 intervention and n = 100 controls who received care as usual12 monthsIntervention involving case management and care planning by the community geriatric evaluation unit consisting of 2 case managers (performing assessments, monitoring the provision of services), 1 social worker, 1 geriatrician, nurses and general practitioners.Hospital admission, length of stay, mortality
Brown et al. 2003UKmixed-methodsn = 393 community-dwellers aged >64 years; n = 195 integrated care, n = 198 care as usual18 monthsJoint working primary and social care consisting of two co-located integrated teams, one based in a general practice and the other in a health centre attached to a general practice.Patient satisfaction
Ham et al. 2003USA, Englandcomparative studyData from medical records presented in numbers per 100 000 population consisting of people aged ≥65 yearsn/aKaiser-Permanente: a medical care program that involves voluntary enrolment, prepayment for services, comprehensive benefits, preventive medical care, integrated hospital-based health care facilities, and provision of physician services through group medical practice vs NHS (National Health Service): the universal and free healthcare programme in England.Hospital admission, length of stay
Hebert et al. 2010Canadaquasi-experimentaln = 920 community-dwellers aged ≥75 years at risk of functional decline (assessed using the Functional Autonomy Measurement System); n = 501 assigned to PRISMA and n = 419 controls receiving care as usual4 yearsPRISMA (Program of Research to Integrate Services for the Maintenance of Autonomy) an embedded model with a single entry point using all the public, private, or voluntary health and social service organisations involved in caring for older people in a given area where every organisation keeps its own structure but agrees to participate under an umbrella system and to adapt its operations and resources to the agreed requirements and processes. Case manager included in PRISMA could be any clinical healthcare professional and is responsible for conducting a thorough assessment of the patient’s needs, planning the required services, arranging patient admission to these services, etc.Hospital admission, patient satisfaction, length of stay, readmission, mortality
Landi et al. 1999Italyquasi-experimentaln = 115 community-dwellers, mean age 77.5 years (+/– 11.7) assessed pre/post intervention6 monthsCase managers and the geriatric evaluation unit designed and implemented individualised care plans in agreement with general practitioners, and determined the services for which patients were eligible. The approved services were then provided by multidisciplinary teams, with the case manager coordinating the delivery and facilitating the integration process between social and healthcare professionals.Hospital admission, length of stay
Landi et al. 2001Italyquasi-experimentaln = 1204 community-dwellers, mean age 77.4 years (+/– 9.7) assessed pre/post intervention12 monthsNational model that integrates all the community-based services provided either by the health agency or by the municipality into one “single enter” centre.Hospital admission, length of stay
Looman et al. 2014The Netherlandsquasi-experimentaln = 417 community-dwellers aged ≥75 years who were frail (assessed with the Groningen Frailty Indicator); n = 205 assigned to WICM and n = 212 received care as usual3 monthsWICM (Walcheren Integrated Care Model) includes a single entry point system through the general practice known for patient data being shared across teams and focus on prevention. Case managers organise admittance to the required services, the planning and co-ordination of care delivery and periodical evaluation and monitoring of the treatment plan in cooperation with multidisciplinary teams.Patient satisfaction
Schiotz et al. 2011USA, Denmarkcomparison studyData from medical records of people aged ≥65 years with one or more of the following 5 chronic conditions: angina, heart failure, COPD, hypertension and diabetes.n/aKaiser-Permanente: a medical care programme that involves voluntary enrolment, prepayment for services, comprehensive benefits, preventive medical care, integrated hospital-based health care facilities, and provision of physician services through group medical practice vs Danish Healthcare system (DHS): the universal and free healthcare programme in Denmark.Hospital admission, length of stay, readmission, mortality
de Stampa et al. 2014Francequasi-experimentaln = 428 community-dwellers aged >64 years classified as very frail (assessed using Katz ADL, Lawton IADL, the cognitive performance scale, the depression rating scale, etc.); n = 105 assigned to COPA intervention and n = 323 received care as usual12 monthsCOPA (Coordination of care for the elderly) single entry point system connecting primary care and hospital care, home-based geriatric assessment, individualised care plan, interdisciplinary protocols, case manager organises planned hospital visits.Hospital admission
Tourigny et al. 2004Canadaquasi-experimentaln = 482 people aged ≥75 years (2/3 living in own home, 1/3 in private seniors’ residence) reporting functional decline (based on Katz ADL, Lawton IADL, etc.); n = 272 in geographical area where ISD is provided and n = 210 in different geographical area where there was no ISD network5 yearsISD (Integrated service delivery) network of health and social services is a single entry service designed to manage both home and institutional care that involves exchange of clinical information across institutions. The service is run by case managers who develop individual service plans for enrolled patients.Hospital admission, length of stay, readmission, mortality
Table 3

Summary of findings on patient-related outcomes of integrated care comprising older adults.

Author, yearLevel of integrationPatient satisfactionHospital admissionLength of stayReadmissionMortality
Atherly et al. 2004SystemicSignificantly greater satisfaction in level of concern and attentiveness displayed by staff (p < 0.01) and patient’s decisions about their care (p < 0.01) but not access to medical specialists (p = 0.54) among PACE-enrolled participants compared to non-participants completing the 23-item PACE satisfaction survey.n/an/an/an/a
Beland et al. 2006SystemicNo significant difference between intervention and control groups using the 8-item Client Satisfaction Questionnaire. No effect size reported.No significant difference between intervention and control groups. No effect size reported.n/an/aNo significant difference between intervention and control groups. No effect size reported.
Bernabei et al. 1998Organisationaln/aSignificantly reduced risk in the intervention group. HR: 0.74 95% CI 0.56–0.97, p < 0.05n/an/aNo significant difference between intervention and control group. HR 0.99 95% CI 0.89–1.09
Brown et al. 2003OrganisationalNo major differences between intervention and control group regarding their satisfaction with the services received – question asked in qualitative interview. No effect size reported.n/an/an/an/a
Ham et al. 2003Systemicn/aLower admission rates in KP compared to NHS in 6 of 11 common causes. No effect size reported.Shorter stay for patients in KP compared to NHS no matter reason for admission. No effect size reported.n/an/a
Hebert et al. 2010OrganisationalSignificant improvements in satisfaction with services, delivery of care, and organisation of care and services (all p < 0.001) in intervention group and no changes in control group using the 26-item Health Care Satisfaction QuestionnaireNo significant differences in admissions rates in intervention group (rates remained the same) and control group (rates increased) p = 0.578No difference observed between intervention and control group. No effect size reported.No difference observed between intervention and control group. No effect size reported.No difference observed between intervention and control group p > 0.05
Landi et al. 1999Organisationaln/aSignificant decrease in admission rates post intervention compared to pre intervention p < 0.001Significantly shorter stays post intervention compared to pre intervention p < 0.01n/an/a
Landi et al. 2001Organisationaln/aSignificant decrease in admission rates post intervention compared to pre intervention p < 0.001Significantly shorter stays post intervention compared to pre intervention p = 0.01n/an/a
Looman et al. 2014OrganisationalNo significant difference between intervention and control group using study-specific consumer quality index with questions on client-orientation, knowledge of care needs, joint decision making, attention to social-emotional aspects, information, and approachn/an/an/an/a
Schiotz et al. 2011Systemicn/aSignificantly higher admission rates in DHS compared to KP: 5.21 hospitalisations/100 persons 95% CI 5.17–5.26 in DHS and 2.02 hospitalisations/100 persons 95% CI 1.98–2.06 in KPNo significant difference between DHS and KP (4.08 days in DHS, 3.91 days in KP)Significantly higher readmission rates in DHS compared to KP (OR 1.10 95% CI 1.03–1.16)No significant difference between DHS and KP (effect size reported for each condition, no effect size on overall findings)
de Stampa et al. 2014Organisationaln/aSignificantly reduced risk of having at least one unplanned hospitalisation in the intervention group. OR: 0.39 95% CI 0.16–0.98n/an/an/a
Tourigny et al. 2004Organisationaln/aNo significant difference between intervention and control group p = 0.11No significant difference in average hospitalisation duration between intervention and control group p = 0.28No significant difference between intervention and control group p = 0.17No significant difference between intervention and control group p = 0.37
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Figure 2

Summary of studies related to each of the patient-related outcomes assessed.

Author (year)Study designSelection biasRisk of performance biasRisk of detection biasRisk of attrition biasRisk of reporting biasRisk of conflict of interestInterweaved risk of bias
Atherly et al. (2004)Quasi-experimentalModerateLowModerateModerateLowModerateModerate
Beland et al. (2006)RCTLowLowLowModerateLowLowLow
Bernabei et al. (1998)RCTLowLowLowLowLowLowLow
Ham et al. (2003)Retrospective cohortModerateModerateLowLowLowLowLow
Hebert et al. (2009)Quasi-experimental StudyModerateModerateModerateLowModerateLowModerate
Landi et al. (1999)Quasi-experimental studyLowLowLowLowModerateModerateLow
Landi et al. (2001)Quasi-experimental studyLowLowLowModerateLowModerateLow
Looman et al. (2014)Quasi-experimental StudyLowLowModerateLowLowModerateLow
Schiotz et al. (2011)Retrospective cohortModerateModerateModerateLowLowLowModerate
de Stampa et al. (2014)Quasi-experimental StudyLowLowLowModerateLowLowLow
Tourigny et al. (2004)Quasi-experimentalLowLowLowLowLowModerateLow
Author (year)Study designWell defined aimRisk of Selection biasRisk of data collection biasRisk of analysis biasRisk of reporting biasInterweaved risk of bias
Brown et al. (2003)Non-randomised comparative studyYesLowLowLowLowLow
DOI: https://doi.org/10.5334/ijic.4632 | Journal eISSN: 1568-4156
Language: English
Submitted on: Nov 19, 2018
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Accepted on: Jul 10, 2019
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Published on: Jul 24, 2019
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2019 Ann E. M. Liljas, Fanny Brattström, Bo Burström, Pär Schön, Janne Agerholm, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.