Assessing patients’ experience of integrated care: a survey of patient views in the North West London Integrated Care Pilot

Nikolaos Mastellos; Laura Gunn; Matthew Harris; Azeem Majeed; Josip Car; Yannis Pappas

doi:10.5334/ijic.1453

Assessing patients’ experience of integrated care: a survey of patient views in the North West London Integrated Care Pilot

International Journal of Integrated Care

Volume 14 (2014): Issue 2

By: Nikolaos Mastellos, Laura Gunn, Matthew Harris, Azeem Majeed, Josip Car and Yannis Pappas

Open Access

|Jun 2014

Figures & Tables

Table 1.

Sample characteristics

^aAmongst the 22.4% who indicated having a care plan (CP).

Table 2.

Overall patient experience (N = 405)

^aThe remaining percentage (from 100%) for each row and group pertains to neutral responses.

Table 3.

Patient experience according to care plan status, N (%)^a

^aThe remaining percentage (from 100%) for each row and group pertains to neutral responses.

^bAll patients were registered as having a care plan, but the majority were not aware of having one.

Table 4.

Patient experience per time-in-pilot N (%)^a

^aThe remaining percentage (from 100%) for each row and group pertains to neutral responses.

Table 5.

Care planning amongst the 22.4% of patients with CP

^aThe remaining percentage (from 100%) for each row pertains to neutral responses.

^bPatients without care plans also replied and scored 72.1% and 9.2%, respectively (overall: 77.7% and 7.8%).

DOI: https://doi.org/10.5334/ijic.1453 | Journal eISSN: 1568-4156

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Language: English

Submitted on: Nov 27, 2013

Accepted on: May 12, 2014

Published on: Jun 9, 2014

Published by: Igitur publishing

In partnership with: Paradigm Publishing Services

Publication frequency: 4 issues per year

Keywords:

© 2014 Nikolaos Mastellos, Laura Gunn, Matthew Harris, Azeem Majeed, Josip Car, Yannis Pappas, published by Igitur publishing
This work is licensed under the Creative Commons Attribution 4.0 License.

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