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Bridging the Benefits of Online and Community Supported Citizen Science: A Case Study on Motivation and Retention with Conservation-Oriented Volunteers Cover

Bridging the Benefits of Online and Community Supported Citizen Science: A Case Study on Motivation and Retention with Conservation-Oriented Volunteers

Open Access
|Aug 2017

Figures & Tables

cstp-2-1-84-g1.png
Figure 1

Collaborative Mental Model for a co-created project involving invasive exotic Johnson grass (Sorghum halepense) removal at a national monument site.

Table 1

Volunteer’s prior experience with activities associated with the project.

ActivityValid % (N = 51)
NoneLittleSomeLots
Searching the Internet for information02.031.466.7
Using a computer02.033.364.7
Using social networking sites (e.g., Facebook)27.523.525.523.5
Conducting fieldwork17.629.433.319.6
Participating in conservation projects11.825.545.117.6
Planning or leading conservation projects54.921.619.63.9
Sharing the results of a conservation project54.927.511.85.9
Evaluating conservation projects58.829.49.82.0
Table 2

Frequency of volunteer participation in various project-associated activities.

ActivityValid % (N = 49)
Almost neverLess than once a monthOnce a month2–3 times a monthOnce a week2–3 times a weekDaily
Searching for information online0004.04.028.064.0
Spending time outdoors in natural settings002.08.210.224.555.1
Educating others about environmental issues12.032.020.018.04.010.04.0
Writing or calling politicians to express opinions on environmental issues48.036.010.02.0004.0
Participating in citizen science projects18.018.024.016.010.012.02.0
Attending community events related to environmental issues12.028.034.018.06.02.00
Creating a volunteer project focused on the environment48.028.018.04.02.000
Table 3

Volunteer’s rankings of potential motivations to participate in the project.

Motivator% (N = 52)
PrimarySecondaryTertiary
Interest in the environment36.517.319.2
Interest in protecting a local natural area or resource21.221.215.4
General interest in science15.47.75.8
Interest in natural resource management11.515.419.2
Interest in citizen science7.723.126.9
Curiosity3.89.65.8
Table 4

Participant interview quotes supporting the four major themes related to volunteer retention in this project.

Theme I: Time Commitment
Sub-themeInterview Quotes
1) Struggles with time commitment“We were a little bit strained for time …”
“For my role, I didn’t have time to participate in an actual project, actually go in the field, collect the data, enter the data, be immersed in it …”
“It seemed like a really complex process, for me, and more than what I wanted to do and that I have time to do.”
“If I was retired and not working, it would rock!”
Theme II: Struggles with the online components
Sub-themeInterview Quotes
2) Struggles with Online Training“ … very long and there were so many questions involved.”
3) Excitement with online training“ …excited because I felt I wanted more scientific rigor in master naturalists, about ecosystems and things.”
“The online lectures were really interesting.”
4) Struggles with Mental Modeling and Website“ … the ‘clunkiness’ of some of the software.”
“I reached out [to VMN staff] to say I’m stuck … and felt this was way over my head”
“For me I think the process needed to be a little simpler … the online site was difficult to get into and navigate …”
5) Excited about Mental Modeling“I really enjoyed it, and felt that as a tool it was very cool, in terms of putting your components in and making your connections … and maybe thinking about scenarios …”
“It was intriguing … I can really see that it could be very useful.”
“I liked that it was very visual, because it helps you conceptualize all these parameters that you would ordinarily maybe not think of …”
6) Uncertain of the Value of Mental Modeling“The more complicated you got [with the model] … very quickly, the visual end of it, you can’t make any sense out of it.”
Theme III: Lack of tangible, real-world projects
Sub-themeInterview Quotes
7) Lack of project relevance“In order for me to learn best, show me a real example… and walk me through the whole thing.”
“I was having trouble figuring out how to make this technology relevant …”
8) Uncertain of practical value of the project“Hearing about some successful projects so that I have a clearer idea of what sorts of things people have done and how successful they have been …”
9) Challenges of not having a pre-defined project“Maybe the project would work best with a person who already had a problem that they wanted to solve.”
“I knew I would never see the people again… I knew that this was a project that wasn’t real …”
10) Lack of project salience“[the] average volunteer for nature… they want something that is more tuned in with what they are seeing every day in their area around them in their own area… this is what’s in your backyard, let’s learn more about it.”
Theme IV: Lack of social interactions
Sub-themeInterview Quotes
11) Desire for more social interaction“If we had a buddy to work with, I think that would have been fun.”
“I really thought that there would be more people.”
DOI: https://doi.org/10.5334/cstp.84 | Journal eISSN: 2057-4991
Language: English
Submitted on: Oct 19, 2016
Accepted on: May 10, 2017
Published on: Aug 14, 2017
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2017 T. Frensley, Alycia Crall, Marc Stern, Rebecca Jordan, Steven Gray, Michelle Prysby, Greg Newman, Cindy Hmelo-Silver, David Mellor, Joey Huang, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.