Impact of Transformational Leadership on Non-executive Employee Performance with Special Reference to Hotel Chain in the Negombo Area

The hotel industry is always changing, presenting opportunities and challenges for management due to its labor-intensive nature. Achieving success in the field requires effective leadership, and managers' primary responsibility is to motivate and inspire staff to enhance performance and achieve predetermined objectives. Hotel managers need to be well-organized in every situation. Four key factors for leadership have been identified: Idealized influence, inspirational motivation, intellectual stimulation, and individual consideration. A preliminary survey revealed high absenteeism and turnover among employees, caused by unhappiness and poor working conditions, leading to decreased staff performance. The study focused on executive employees in hotels in the Negombo area, specifically Goldi Sands Hotel, Camelot Beach Hotel, and Golden Star Beach Hotel, with a total of 380 employees included in the research. Data was collected from 191 respondents using proportional stratified random sampling. The analysis of the data showed a significant link between independent and dependent variables. In this study, the researcher uses a deductive approach, utilizing a quantitative research methodology to explore the research questions. A cross-sectional research design is selected to capture data at a specific point in time. The collected data undergoes rigorous statistical analysis, including demographic analysis to understand the sample's composition, descriptive analysis to summarize the data's key features, regression analysis to explore relationships between variables, and hypothesis testing to validate or refute the proposed hypotheses. The results indicate that transformative leadership enhances employee performance within the Negombo hotels.