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The Impact of Salespersons’ Interaction on Customer Satisfaction of Textile Shops: A Study in Kiribathgoda Area Cover

The Impact of Salespersons’ Interaction on Customer Satisfaction of Textile Shops: A Study in Kiribathgoda Area

Wayamba Journal of Management
Volume 12 (2021): Issue 1
By:  and    
Open Access
|Jul 2021
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DOI: https://doi.org/10.4038/wjm.v12i1.7524 | Journal eISSN: 2012-6182
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Language: English
Page range: 265 - 285
Published on: Jul 2, 2021
Published by: Department of Business Management, Wayamba University of Sri Lanka
In partnership with: Paradigm Publishing Services
Keywords:
Communication skills,
Customer satisfaction,
Empathy,
Salespersons’ interaction,
Trust

© 2021 P. Selvarajan, M. L. J. Perera, published by Department of Business Management, Wayamba University of Sri Lanka
This work is licensed under the Creative Commons License.

Volume 12 (2021): Issue 1
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