Skip to main content
Have a personal or library account? Click to login
Impact of Service Quality Dimension on Customer Satisfaction of Domestic Electricity Consumers in Sri Lanka Cover

Impact of Service Quality Dimension on Customer Satisfaction of Domestic Electricity Consumers in Sri Lanka

Wayamba Journal of Management
Volume 11 (2020): Issue 1
By:  and    
Open Access
|Jun 2020
Download

Download Article

Download the full article as a PDF file.

DOI: https://doi.org/10.4038/wjm.v11i1.7493 | Journal eISSN: 2012-6182
Journal RSS Feed
Language: English
Page range: 79 - 93
Published on: Jun 25, 2020
Published by: Department of Business Management, Wayamba University of Sri Lanka
In partnership with: Paradigm Publishing Services
Keywords:
Ceylon electricity board,
Customer satisfaction,
Electricity services,
Service quality

© 2020 U. S. Samaraweera, R. A. Rathnasiri, published by Department of Business Management, Wayamba University of Sri Lanka
This work is licensed under the Creative Commons License.

Volume 11 (2020): Issue 1
Previous article