Mediating effect of e-Satisfaction on the Relationship Between e-Service Quality and e-Loyalty of Professionals in Colombo using e-Commerce Websites
Open Access
|Jul 2020Authors
DOI: https://doi.org/10.4038/sljms.v2i1.30 | Journal eISSN: 2792-1093
Language: English
Page range: 104 - 119
Published on: Jul 1, 2020
Published by: Open University of Sri Lanka
In partnership with: Paradigm Publishing Services
Keywords:
© 2020 Thilina D. Guluwita, Sujeewi Sapukotanage, published by Open University of Sri Lanka
This work is licensed under the Creative Commons License.