FinTech, Inclusion and the Digital Shift: Reflections from a National Dialogue in Eastern India
By: Antara Kundu and Biswajit Roy Chowdhury
Abstract
Financial Technology-better known as FinTech- has not arrived with noise or spectacle. Instead, it has steadily and decisively reshaped how money moves, how decisions are taken, and how trust is built within financial systems. What began as technology supporting traditional banks has today evolved into a dynamic ecosystem of digital platforms, mobile applications, data-driven tools and AI-powered services that place finance directly in the hands of individuals, enterprises and communities.
At a surface level, fintech allows people to transfer money, pay bills, access credit, invest, insure assets and plan for the future: all digitally. But beneath this convenience lies a deeper structural shift. Fintech is redistributing access, compressing time, and redefining participation in the economy. As financial services move away from physical branches and rigid processes, geography, infrastructure gaps and conventional gatekeeping are losing their power.
This quiet transformation set the stage for why fintech was not merely innovative, but inevitable. This paper addresses the importance and the viability of FinTech in Financial Power Economy and how benefits can be/ delivered to the maximize the efficiency with the focus on South Asia, with a special reference to Sri Lanka.
At a surface level, fintech allows people to transfer money, pay bills, access credit, invest, insure assets and plan for the future: all digitally. But beneath this convenience lies a deeper structural shift. Fintech is redistributing access, compressing time, and redefining participation in the economy. As financial services move away from physical branches and rigid processes, geography, infrastructure gaps and conventional gatekeeping are losing their power.
This quiet transformation set the stage for why fintech was not merely innovative, but inevitable. This paper addresses the importance and the viability of FinTech in Financial Power Economy and how benefits can be/ delivered to the maximize the efficiency with the focus on South Asia, with a special reference to Sri Lanka.
DOI: https://doi.org/10.4038/sljarshss.v15i2.34 | Journal eISSN: 3084-9152
Language: English
Page range: 33 - 44
Published on: Dec 31, 2025
Published by: National Centre for Advanced Studies in Humanities and Social Sciences
In partnership with: Paradigm Publishing Services
Keywords:
© 2025 Antara Kundu, Biswajit Roy Chowdhury, published by National Centre for Advanced Studies in Humanities and Social Sciences
This work is licensed under the Creative Commons Attribution 4.0 License.