Barriers to LGBTIQ+ Inclusion Despite Formalized Policies: A Sri Lankan Experience

This study explores the remaining obstacles to openness to LGBTIQ+ inclusion within a local organisational context (Pride-H) in which LGBTIQ+ inclusivity is formalized through LGBTIQ+ inclusive policy and practices. By delving into the complexities of achieving genuine workplace diversity and equality, the study sheds light on the obstacles that impede the organisation’s efforts in promoting LGBTIQ+ acceptance. The qualitative research methods employed, particularly semi-structured in-depth interviews, enrich the study by capturing the nuanced experiences of individuals within Pride-H. The identified barriers encompass a range of challenges, including the exclusion of LGBTIQ+ individuals in personal spaces, the difficulties faced by closeted individuals, stakeholder reluctance, microaggressions, and the risks associated with stereotyping and unconscious biases. These barriers are not unique to Pride-H but reflect broader challenges encountered by organisations globally in their quest for true inclusivity. The study concludes by advocating for proactive measures by Pride-H to address these issues, positioning the organisation as a model for others seeking to champion equality and diversity. The study calls for a harassment-free and non-discriminatory workplace and underscores the need for comprehensive efforts in reshaping organisational culture and attitudes, beyond mere policy implementation.