Factors Influencing the Effective Implementation of the Remote Working Teams in Insurance Companies in Sri Lanka

Global concern about remote working has increased gradually than previously due to the spread of COVID-19 pandemic all over the world and it has taken the increasing attention of researchers as well. Although there are various studies conducted in remote working contexts, the factor influencing on effective implementation of remote working teams are yet to be inconclusive. Therefore, this study aimed at investigating the factors which promote the effective implementation of remote working teams in insurance companies in Sri Lanka. The study examined the effect of reward and recognition systems, flexible and clarity work schedules of the team, continual training processes, trust among the team, and technical support with the support of literature. The data was collected from a sample of 136 officers who work at insurance companies in Sri Lanka. The results revealed that technological support, reward and recognition system and flexible and clarity work schedules of the team are important factors in effective implementation of remote working teams. The findings of the study have important implications for top management of the insurance companies in Sri Lanka to ensure the effective implementation of remote working teams in the sector.